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* Modify--You change your existing cognitions to achieve consistency. Most of the time this involves admitting you were wrong and making changes to remedy your errors.

* Reframe--You change your understanding or interpretation of the meaning. This leads you to either modify your own thinking or devalue the importance of the whole matter, considering it unimportant altogether.

* Search--You are determined to find a flaw in the other side's position, to discredit the source, and to seek social or evidentiary support for your own viewpoint. You might attempt to convince the source (if available) of his error. You might also try to convince others you did the right thing.

* Separation--You separate the attitudes that are in conflict. This compartmentalizes your cognitions, making it easier for you to ignore or even forget the discrepancy. In your mind, what happens in one area of your life (or someone else's) should not affect the other areas of your life. (Blame)

* Rationalization--You find excuses for why the inconsistency is acceptable. You change your expectations or try to alter what really happened. You also find reasons to justify your behavior or your opinions.

Most of us feel more harmony in our lives when everything is consistent: our jobs, our homes, our habits, even our soft drinks. Consistency is the glue that holds everything in our lives together, thereby allowing us to cope with the world. Think of all the people you admire. I'll bet, by and large, most of them are consistent, congruent people. What they believe, what they say, and what they do (even when no one is watching) flow together seamlessly. Typically, a high degree of such consistency in one's life is indicative of personal and intellectual strength. People are naturally more inclined--even subconsciously--to gravitate toward and follow individuals who are consistent in their behavior. The converse is also true: Inconsistency in one's personal and professional life is generally considered undesirable. The person whose beliefs, words, and deeds don't consistently match up is seen as hypocritical, two-faced, confused, or even mentally ill.

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